Orders are carefully packaged and shipped within the United States. A flat shipping rate of $19.95 applies to all blanket orders. 

Complimentary local delivery is available within Saratoga Springs, NY. We will contact you after your order is placed to coordinate a convenient delivery time.

Local pickup is available in Saratoga Springs, NY. Pickup instructions will be provided after your order is confirmed.

Each Saratoga Plush blanket is thoughtfully handcrafted and carefully inspected before it reaches your home.

Due to the handmade nature of our products and our small-batch inventory, all sales are final. We do not accept returns, exchanges, or refunds.

If your order arrives damaged or defective, please contact us within 48 hours of delivery and include photos of the issue. We will review the situation and work with you to find an appropriate solution.

Orders may be canceled within 24 hours of purchase for a full refund.

Once an order has been shipped, it cannot be canceled.

Custom orders are welcome. Because custom pieces are made specifically for you, they are final sale and cannot be canceled, returned, or exchanged once production has begun.

Please contact us before placing your order if you have any questions regarding color, sizing, or customization options.

We are happy to help. 

For questions regarding products, orders, delivery, or custom requests, please contact Saratoga Plush Co. before placing your order. We are committed to providing exceptional service and creating pieces that bring warmth, comfort, and timeless style to your home.